Section · 22 guides
Safety
Emergency response, workplace safety, incident reporting, and safe handling procedures.
Quick Guide to Incident Reports
This SOP outlines exactly what to do when any incident occurs at Besa Health. Incident reporting is not optional. It is not “extra paperwork.” It is how we protect: Patients Customers Sta…
GuideIsolation Procedures
Use this SOP to isolate patients with potentially contagious conditions, protect patients and team members, and decontaminate the affected area safely. DO NOT ENTER UNTIL DATE: __________…
GuideBloodborne Pathogen Exposure Control Plan
Exposure prevention, sharps safety, immediate response, medical follow-up, training, and recordkeeping Applies To Besa Health | 218 W 4th Street, Santa Ana, CA 92701 Plan Administrator Mi…
GuideSharps Injury Control Program
Use this SOP to ensure prompt care, confidential reporting, complete injury documentation, and required OSHA recordkeeping after every occupational sharps exposure. 📚 Resources Needed Be…
GuideDomestic Violence Abuse Identification And Reporting
Use this SOP to recognize domestic violence, protect the patient, complete the legally required report, and document care. Domestic violence can occur in any intimate relationship, includ…
GuideHazardous And Medical Waste Disposal And Document Shredding
This SOP protects patients, staff, waste handlers, and confidential information by requiring immediate sorting at the point of use, secure onsite storage, monthly vendor pickup when legal…
GuideInfection Control And Handwashing
Use this SOP to maintain infection-control devices, supplies, hand hygiene, protective practices, cleaning, sterilization, housekeeping, and waste handling in every patient-care area. Han…
GuideEmergency Medical Action Plan
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GuidePharmaceutical Standards
Use this SOP to control, secure, prepare, administer, document, and dispose of medications and medication-related supplies safely. Besa Health keeps only approved emergency medications on…
GuideDisability Rights And Provider Obligations
Use this SOP to protect the civil rights of patients with disabilities, provide equal access to Besa Health programs and services, maintain accessible facilities and communication, and re…
GuideInformed Consent For Human Sterilization
Use this SOP to protect member rights and complete the informed-consent process for human sterilization. Besa Health team members must ensure that consent is voluntary, informed, properly…
GuideElder And Dependent Adult Abuse Identification And Reporting
Use this SOP to recognize, respond to, report, and document suspected elder or dependent adult abuse. Besa Health team members must act promptly, protect the person’s immediate safety and…
GuideChild Abuse Identification And Reporting
Use this SOP to identify possible child abuse or neglect, make the required report without delay, and document the child’s condition and the actions taken. Everyone should report suspecte…
GuideBloodborne Pathogen Prevention
Use this SOP to prevent occupational exposure while collecting, transporting, processing, and cleaning blood and other body-fluid specimens. 📚 Resources Needed Disposable examination glo…
GuideBloodborne Infections
Use this SOP as the required staff education guide for Acquired Immunodeficiency Syndrome (AIDS), Human Immunodeficiency Virus (HIV), and Hepatitis A, B, and C. 📚 Resources Needed Access…
GuideHandwashing
Handwashing is one of the most effective ways to prevent infection transmission among patients and personnel and is the single most important means of preventing the spread of infection.…
GuideInfection Control
Use this SOP to maintain required infection-control devices, supplies, protective practices, cleaning, sterilization, housekeeping, and waste handling in every patient-care area. 📚 Resou…
GuideFire Safety And Emergency Non-Medical Procedures
Use this SOP to protect employees, patients, and visitors from injury during a fire, earthquake, or other non-medical emergency; prevent fire hazards; evacuate safely; account for everyon…
GuidePersonnel Protocol
Use this SOP to maintain current credentials, required personnel records, staff identification, role-specific agreements, and documented training for CalOptima and DHCS Facility Site Revi…
GuideMaintenance Of Medical And Laboratory Equipment
Use this SOP to keep all medical and laboratory equipment clean, functioning properly, maintained according to manufacturer requirements, and supported by complete written records for Cal…
GuideEmergency Equipment And Response Standards
Use this SOP to keep emergency equipment and medications ready for immediate use, guide the clinic's response until local emergency medical services (EMS) arrive, and support CalOptima an…
GuideAccess And Safety Standards
Use this SOP to maintain a safe, accessible clinic environment; help patients who need accessible parking or arrival assistance; keep exits and patient areas usable; alert team members du…